About me

I'm a dynamic Product Manager with over 7 years of experience, ranging from leading projects at big-name companies to starting my own analytics venture. I love turning customer ideas into real products and have even seen a 292% ROI on one campaign! My tech know-how spans data analytics, cloud services, web development, and agile methods. I'm your go-to person for bridging business goals with tech savvy, always hitting deadlines with a strategic twist. With a startup background and success in healthcare and SaaS, I'm eager to bring my energy and skills to your product team!

What i do

  • customer-service

    Customer Obsession

    Direct customer interactions every week to gain first-hand insights.

  • ledaership icon

    Lead & let lead

    Led a engineering team of 7 through critical projects, even against lucrative outside offers, by promising to step back and follow their expert lead.

  • brain storming icon

    continuous learning

    Subject matter expert for 4 products across 3 diverse industries in the past 6 years.

  • empathy icon

    Open Communication

    Believe it or not, my normally reserved direct report once called me out for being an a**h*** and she was not wrong.

What i dont

  • hourglass

    Wait for the perfect idea

    Forget perfection, embrace iteration – that's where innovative ideas truly thrive.

  • hierarchy icon

    Top-Down Decision Making

    Ideas flourish best when teams build them together, not when dictated from above.

Testimonials

  • Daniel lewis

    Carl Creech

    He(Bikranta) is very good at the give and take necessary in small scrum teams to work with other developers, QA, and subject matter experts to move forward our business goals. He also served as scrum master on our team for several months and worked with the team to improve our processes.

  • Jessica miller

    Sophia Pederson

    ...delivered a functional, easy-to-use dashboard that aligned with the client's needs and expectations. They(my team) ensured a seamless, productive workflow through their on-time delivery and adherence to the established budget. Their flexibility, professionalism, and friendliness stood out.

  • Kushal Gautam

    Kushal Gautam

    The dashboard was delivered on time and made accessible through the company's website...handled the project efficiently — all deadlines were met, and they made sure the client was updated throughout the process.

Resume

Experience

  1. Technical Product Manager III

    Blue Origin
    November 2023 — Present

    Spearheaded the "lights-out" initiative by automating critical processes in the warehouse ERP system, achieving a 30% time savings for warehouse staff on average and driving improved operational efficiency.

  2. Co-Founder | Product Manager | Agile Coach

    Xabit Analytics
    March 2020 — June 2024

    Led a boutique data analytics company (ranked #9 among NY-based big data companies) and spearheaded end-to-end product development of multiple B2B/B2C SaaS platforms, specializing in increasing profit margins and customer acquisition/retention through innovative data-driven strategies.

  3. Technical Product Manager | Scrum Master

    Optum Inc
    August 2018 — November 2020

    Managed a SaaS healthcare system with real-time metrics, overseeing its roadmap and user optimization, streamlining development processes to reduce onboarding friction by 40% and achieve a 2-month early product release.

  4. Software Engineer

    The Advisory Board Company
    June 2016 - August 2018

    Enhanced a doctor's appointment booking platform with an API interface for seamless cross-platform integration while also bolstering code security by addressing vulnerabilities and increasing test coverage to 98%.

Education

  1. The University of Texas at Austin

    Bachelor of Science in Computer Science

Certifications

  1. Oracle Cloud Infrastructure Generative AI Professional

My skills

    Agile Methodology

  • Scrum Master
    9/10
  • Sprint Planning
    8/10
  • Sprint Review/Restrospective
    6/10
  • Jira/Confluence
    9.9/10

    Product Management

  • Product Roadmap
    10/10
  • Customer Pain Points / Journey
    9/10
  • A/B Testing
    7/10

    Analytics

  • Google Analytics
    7/10
  • PostHog
    6/10
  • Microsoft PowerBI
    6/10

    Programming

  • Python
    8/10
  • Ruby
    7/10
  • MySQL, PostgreSQL
    8/10
  • NoSQL
    6/10
  • API Development/Documentation
    8/10

    Cloud Services / DevOps

  • AWS
    8/10
  • Microsoft Azure
    6/10